Help Desk Support
The Intellisys IT Service Desk is designed to strategically focus on organizational IT service needs pertaining to users. We emphasize on business needs rather than being solely focused on resolving the user’s needs. We model takes into account the broader business necessity.
Our Service Desk manages Incidents, Service Requests, and also handles communication elements with the Users.
The Intellisys IT Service Desk typically has a help desk component and has an overall goal of improving IT and business processes across all platforms. We focus on the entire organizational landscape, while looking for opportunities for all IT processes including the Help Desk to run more efficiently.